Door And Window Parts Shipping Policy

Shipping does our best to ensure that your products arrive quickly and safely. The available shipping rates and methods available to you will display on the checkout page and can vary depending on the product(s) you need to order. 

We reserve the right to contact you about your order if it is unable to be shipped 

Applicable local/state taxes apply where necessary.

All orders are processed within 1-2 business days. 

We do our best to keep all products in stock. In the event that we mistakenly do not have the product you ordered, we will either contact you with an option for a replacement part or cancel/refund your order. 

We are not responsible for delays in shipping due to an incorrect address, weather, a pandemic, unforseeable events, etc. and/or once the package is in the hands of the delivery service. 

Returns & Cancellations

We do not accept returns except in the event that we have sent you the wrong part. We do this to keep our prices low. Please make sure you are purchasing the correct part. If you are not sure, please contact us to double-check.

If you think you've ordered the wrong part, please send us a message on our contact-us page right away that includes your order number. We ship most orders within 12 hours of placement of the order and cannot guarantee that we can cancel every order.

California Proposition 65

Please note that some of our products may contain chemicals known by the state of California to cause cancer and birth defects or other reproductive harm. For more information, please visit